The main gate, gate 2, gate 4, and the VIP Club entrance are fully accessible.

Accessible restrooms are located in all locations. However, if you are looking for a single-user accessible restroom, we have one located next to gate 4 and the merchandise booth in Building C.

Our concession stands, located at the back of the lawn and in the East and West concourses, are fully accessible.

Tickets are available for purchase for a person requiring accessible seating. When purchasing tickets through AXS, click the “Accessibility” checkbox to see available accessible seating. If you have any questions, send an email to tickets@opryentertainmentgroup.com.

Ascend doesn’t have any of its own parking lots, but there’s accessible parking located at nearby downtown parking locations near the venue. 

If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID.  If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue.  Please only bring what is required for the duration of the event.  We cannot store any type of medication.  Over-the-counter medication must be in its original packaging. Please inform the staff of this when you arrive at the gates.

Ascend Amphitheater takes pride in offering a variety of choices for guests with special dietary needs.  You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests. 

We do allow outside food in the venue as long as it is in a clear plastic container or 1-gallon ziplock bag. 

Guests requiring larger amounts of medically necessary supplies in reasonable quantities must be declared and subjected to additional screening upon entry. Security will put a medical tag on your bag. Only these items are not subjected to our baggage policy.  Please inform the staff of this when you arrive at the gates.

Appropriately documented guide dogs and animals are welcome.

Qualified interpretation is available with three (3) weeks’ notice. Please contact us here to arrange this service. 

Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team. There is limited electrical connectivity in the venue; please contact the Box Office for more information.